At Linoir, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

When you visit our website or place an order, we may collect certain personal information necessary to process your purchase and provide our services. This information may include your name, billing address, shipping address, email address, phone number, and payment-related details required to complete transactions. In addition to personal data, we may also collect certain device information automatically, such as your IP address, browser type, device type, time zone, and cookies. We may also collect order-related information including products purchased, order history, and customer preferences in order to improve our services and personalize your shopping experience.

The information collected is used primarily to process and deliver orders, provide customer support, send order confirmations and transactional communications, and improve our website and services. In some cases, we may also use your information to send promotional communications or marketing content where permitted by applicable laws. Additionally, we may use collected data to comply with legal obligations, prevent fraud, and maintain the security and integrity of our website.

We only share personal information with trusted service providers that assist us in operating our business and providing services to our customers. These service providers may include payment processors such as Stripe, PayPal, Apple Pay, and Google Pay, shipping and logistics partners responsible for delivering orders, marketing and email platforms such as Klaviyo, and analytics tools such as Google Analytics. These third parties only receive the information necessary to perform their services and are required to handle your data responsibly and securely. Linoir does not sell, rent, or trade your personal information to third parties.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including providing services to customers, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Our website uses cookies and similar tracking technologies to enhance the browsing experience, analyze website traffic, remember user preferences, and deliver relevant advertisements. Cookies are small files stored on your device that help websites function more efficiently. Users can choose to disable cookies through their browser settings if they prefer, although some website features may not function properly without them.

Depending on your jurisdiction and applicable privacy laws, including regulations such as the General Data Protection Regulation and the California Consumer Privacy Act, you may have the right to access, correct, update, or request the deletion of your personal information. If you wish to exercise these rights or request information about your data, you may contact us at contactlinoir@gmail.com.

We implement industry-standard security measures designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

This Privacy Policy may be updated from time to time to reflect changes in our practices, operational requirements, or legal obligations. We encourage users to review this page periodically to stay informed about how their information is protected.

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at contactlinoir@gmail.com.